Order Processing

It usually takes us 1 working day (or 24 hours) to deal with the order after you pay for it. However, if you order lacer's hair extensions on Saturday or Sunday, we may have to handle it the very next Monday as the weekends are not our working days here.The tracking number will be updated after your order is shipped while you can receiver an email from our side. Sometimes, you need to check our letters in your spam box according to the firewall blocking.

You must provide an accurate shipping address, otherwise the delivery time will be delayed for 1 or 2 working days. The postman from your local courier will or will not ask for a signature when the package arrives. In this circumstance, please double check the shipping details before you enter the checkout process.

Shipment Time
 Countries Couriers Delivery Time Shipping Fees Tax & Duties
United States DHL/USPS/UPS 3-7 Working Days Free Shipping Refer to the Regulations of Local Customs
Canada DHL 3-7 Working Days Free Shipping Refer to the Regulations of Local Customs
UK, Italy, France, Germany, Australia, and New Zealand DHL/FedEX 3-7 Working Days Free Shipping Refer to the Regulations of Local Customs
Rest of the World DHL 5-9 Working Days Free Shipping Refer to the Regulations of Local Customs

As for customers in the US, Canada, UK, Australia, Germany, New Zealand, Italy, France and Germany, your goods may be shipped by DHL,FedEx or UPS or directly from our local warehouse. According to our usual experience, you may receive the parcel in 3-7 business days after proceeding the checkout of your order.

If you are not from the above-listed countries, we have different shipping solutions according to different countries. You can refer to the following chart below for more information. DHL is always an available way for us to send you the goods, usually takes you 5-9 business days to arrive at your own hands.

Taxes and Duties

As is known to all, sale taxes or duties are inevitable from time to time. The good news is that the price you see on our site has included sale tax fees in advance. Nevertheless, we can not control the duty rate and  policies in different countries. Duties are claimed and charged by local customs and you have to handle this on your own side.

Different Couriers or Subsititute Couriers for Different Countries and Areas

For example, E-packet free shipping service is provided to customers from United States,Great Britain,Australia,Canada and other 26 countries.

Countries Which Support E-packet

New Zeland,Norway,Poland,Portugal,Russia,
Saudi Arabia,Singapore,
South Korea,Sweden,Switzerland,Turkey,

Ukraine,United Kingdom,United States.

30 Countries In Total

Shipping Fees--Free Shipping Without Any Limits


Delivery Time--7-20 Days

3. Please pay special attention that we are NOT able to ship the goods to the following 92 countries and areas by far. You can refer to these countries as per the chart below:

 Asian Countries Afghanistan, Bahrain, Bangladesh, India, Iran, Iraq, Kazakhstan, Kuwait, Kyrgyzstan, Lebanon, Maldives, Mongolia,  Myanmar, Nepal, North Korea, Oman, Pakistan, Palestine, Qatar, Sri Lanka, Syria, Tajikistan, Timor-Leste, Turkmenistan, Uzbekistan, Vietnam, and Yemen
African Countries Algeria, Angola, Botswana, Cameroon, Central African Republic, Chad, Comoros, Democratic Republic of the Congo, Republic of the Congo, Cote d'Ivoire, Djibouti, Egypt, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Morocco, Mozambique,Namibia, Niger, Rwanda, Senegal, Seychelles, Sierra Leone, Somalia, South Sudan, Sudan, Tanzania, Togo, Tunisia, Uganda, Zambia, and Zimbabwe
European Countries Albania, Belarus, Kosovo, Macedonia, Moldova, and Ukraine
South American Countries Brazil, Guyana, Suriname, Swaziland, and Venezuela
Central American & CaribbeanCountries Cuba, Dominica, Dominican Republic, Guatemala, Haiti,  Nicaragua, Saint Lucia, Saint Vincent and the Grenadines, Trinidad and Tobago 
Oceanian Counties Kiribati, Marshall Islands, Micronesia, Palau, Tonga, and Tuvalu


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